Module 1:
Introduction to International Logistics:
Commercial Geography: Country, Currency, Airports, Sea Ports, Codes, Dry ports, Hinterlands, International Sea Routes.

Time Management: Understanding world time zones, Work & Time Management, Priorities, Mastering Time.

Introduction to International Trade: EX-IM Trade, INCO Terms, Contracts.
 

Module 1:
Country, Ports, Codes, Currency, INCO Terms, Contracts, Sales Leads.

Module 2:
Ocean freight: History of Shipping, Types of Ships, Harbour, Shipping Lines, Steamer Agency Operations, Conditions of contract, Types of Chartering.

Port Operations: Stevedoring Operations, Function of Dock Labour Boards (DLB’s), Port Dues, Pilotage, Light House Dues, Berth Hire, Vessel Clearance and Documentation.

ICD / CFS / Factory (House) Stuffing.

Containerisation: History, Types of Containers, Advantages, Identification of Containers, Leasing of Containers, Container Terminals, Ship’s Area, Marshalling Yards, Stacking / Container Yards, Container Services and Management.

Operations: Releasing Containers, Shipment Planning, Booking Consignment, Volume / Weight calculation, Container planning, Packing planning, Consolidation, LCL, FCL.

Documentation and Reports: Drafting Documentation, Proforma Invoice, Invoice, Packing List, Bills of Lading, Types of Bills of Lading, Seaway Bill, Combined (Multimodal) Transport Document, Clauses & Liabilities, Mate’s Receipt, Shipping Instructions, Application for Certificate of Origin, Certificate of Origin, Shipment advise, Pre-advise, Pre-Alert, CAN, Delivery of Cargo, Detention, Demurrage.

Sales: Purchasing, Rate calculations, Quotations, Sales Leads
 

Module 2:
Ocean freight: Documentation, Bills of Lading, Containers, Consolidation, Volume / Weight, Conditions of contract, Shipping Lines.
 

Module 3:
Airfreight: Introduction, Advantages, Disadvantages, Airlines, Codes, Conditions of contract, DGR Basics, Combined Transport

Regulating Authorities for Air Transport, IATA, Aim, Cargo Agency Program, Cargo Accounting Settlement, FIATA, IATA Publications.

Shipment planning: Consolidation, Volume/Weight Ratio, Volume / Weight calculation, ULD, Direct shipments, Back to Back Shipments, Aircraft Loading Charts, Labelling, IATA Handling & Loading Codes, DGR Goods: Radio Active & Non Radio Active Goods, Combined Transport, Cross labeling.

Documentation and Reports: Preparing Documents, Proforma Invoice, Invoice, Packing List, Air Waybill, Types of AWB’s, Shipping Instructions, Application for Certificate of Origin, Certificate of Origin, Shipment advise, Pre-advise, Pre-Alert, CAN, Delivery of Cargo.

Sales: Purchasing, Rate calculations, Quotations, Sales Leads.
 

Module 3:
Airfreight: Documentation, Air Waybill, Direct shipments, Consolidation, Volume/Weight Ratio, ULD, Airports & codes, Aircraft Loading Charts, DGR Basics, Combined Transport, Conditions of contract, Airlines.

Module 4:
Road Transport:
Advices, Documentation, Consignment Booking, Marking, Coding & Labeling, Loading / Unloading Report, Contract of Carriage, Project Cargo.
 

Module 4:
Legal aspects in Shipping: Processing of Claims, Liability Claims and documentation, General Average, Cross labeling, Insurance, Legal liabilities, General Conditions of Marine Insurance.

Module 5:
Warehousing:
Managing Space, Incoming / Outgoing Loads, Planning, Sales, Cargo Pick-up and Delivery as Value Added Service.
 

Module 5:
Presentation Skills, Communication, Personality Development, PMA, LMS, Importance of reporting, employee loyalty and Performance Evaluation.

Module 6:
Insurance
Shipping & Marine Insurance: Need, Types of Insurance, Legal Liability Insurance for Freight Forwarders and Transport Operators, Third Party Legal Liability Insurance, General Conditions of Marine Insurance, Third Party Basic Principles, Terminologies, Definitions, Scope of Cover, Information Required to Negotiate, Ocean Transit, Institute Cargo Clauses, Air Transit, Duration of Cover, Types of Policies, Duty Insurance, Marine Insurance Declaration, Marine Insurance Certificate, P&I Clubs, Perils of Sea and Maritime Perils.

Claims: Types of Claims, Processing of Claims, Documentation, Checklists, Reports, Recoveries, Insurance, Legal liabilities, Jettison and General Average.
 

Module 7:
Legal aspects in Shipping:
Maritime Fraud: Types, Problems, Precautionary Measures.

Contract: Freight Forwarding Contract, Transportation Contracts, Quotes, Orders, References, Advices, Handling Documents, COD Shipments, Marking, Coding, Labeling, Proof of Delivery, Requirements for a Service Partner.

International Conventions:
Ocean freight: Hague-Visby Rules, The Hamburg Rules, Signature of Rules to International Carriage by Sea.

Airfreight: Warsaw Convention, Hague Protocol to the Warsaw Convention, Signature of Rules to International Carriage by Air.

Road Freight: International Carriage of Goods by Road (CMR).

Terms & Conditions for Freight Forwarding, Carriage, Transport Insurances.

Terms in International Freight Forwarding & Trade.
 

Module 8:
Sales:
Importance of Sales, Understanding Sales, Identifying Customer, Creativity, Fulfill a Need, Selling Solutions, Winning a Customer, Managing Sales, Managing Information, Consignee Controlled Cargo, Shipper Controlled Cargo, Sales Leads, Role Plays, Analysis, How to be a Smart Sales Person in Shipping, Achieving Goals, Building Rapport and Customer Loyalty, Competition is Good, Team work.
 

Module 9:
Business Communication
First Impression, Creating Lasting Impression, Active Listening, Art of Praise and Compliment, Dealing with Difficult People, Body Language, 6 Words to Successful Communication, Reading People, Emails, Respect, Taking advice, Art of questioning, Product Presentation, Negotiation, Winning Others, Solving Business Problems.
 

Module 10:
Conditioning the Mind:
A winner is born in Mind, Perseverance, Determination, Enthusiasm, Self Esteem, Power of Belief, Having the Edge, Being Your Best, Believe in Oneself, Positioning for Success, Motivation, Positive Personality, Recognition and Inspiring Others.
 

Module 11:
Learning Management System (LMS), Importance of Reporting, Employee Loyalty, Performance Evaluation, CRM.
 

Module 12:
Project & Seminar