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Six Sigma
What is Six Sigma?
Six sigma is a quality methodology, which has taken over
from Total Quality Management. Six Sigma is an approach
to quality improvement that strives for perfection and
aims at eliminating defects in company processes.
Objective of Six Sigma:
The objective of six sigma is to reduce variation and to
move outputs permanently inside critical customer
requirements. It allows for continuous improvement of
processes, on a project-by-project basis.
Benefits of using Six Sigma: |
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Six Sigma is different. How?
Six Sigma is truly different from the average BPM
technology as it is a method and a program of leadership
that begins with top management and channels down to the
people who really make things happen in an organization.
With the full support of upper management, business
managers are able to support their own teams of managers
to learn and implement the Six Sigma technology.
Six Sigma has two unique methods through which their
product is deployed.
The first one is called DMAIC - Define, Measure,
Analyze, Improve, and Control. This is ideal if a
business has not defined their problem within existing
products, services, or processes.
The second is DFSS - Design for Six Sigma. DFSS is still
in the developmental stage. The aim of DFSS is to create
a new product, service, or process that is defect-free
in the eyes of the customer.
Deployment of Six Sigma:
Intensive training is involved prior to the deployment
of Six Sigma and through out the process. Six Sigma
compare the leaders of the implementation process to the
belt levels in martial arts, because to implement Six
Sigma properly requires dedication and training to
ensure success. Greenbelts are those who have undergone
two weeks of training in the Six Sigma methodology.
Blackbelts undergo four weeks of training and they are
able to oversee the Greenbelts. Then, the Master
Blackbelt is highly trained to be the Six Sigma program
manager for the entire organization. There is a chain of
leadership from top to bottom that will ensure that the
deployment goes well and that there is continued success
with the program. In fact, deployment does not even
begin until the appropriate people are trained to the
Greenbelt level. The business leaders become the
Champions, and are there to support the Master
Blackbelts.
One key with Six Sigma is that the Champion does not
just sit back and take a passive role. They are
concerned with how the processes are managed. They are
concerned with the method of implementation, not just
the final outcomes. They want to create a BPM that is
designed from the needs of the business, by the
Champions, based on hard numbers.
An organization determines its objectives in terms of
numerical value to the company and then they take this
information and the method they have chosen to the
training table where the belt trainees will use these to
amass knowledge and learn to put these objectives and
methods into deployment.
Our approach:
The only interests we represent are those of our client,
thereby assuring you unbiased choices. Understandably,
some clients desire different levels of involvement from
us. To address individual client needs, we have
developed flexible internal techniques and process
which, allow a diversity of involvement and offers that
our services are dynamic and can evolve with the
changing needs of today.
Any solutions are based entirely on the individual
situation and requirements of our client. We identify
and understand key business issues and objectives. This
provides the platform for developing solutions and
managing the consultancy and training process by: |
